Shipping and Returns

 

Shipping

Canada and USA

 

FREE Shipping for ALL orders.

 

If you are in the province of Alberta, you may choose to drop by our location in Edmonton and pick up your order yourself.  

 

Modern Hejab ships to all destinations in North America, Canada and USA. Orders are shipped within 24 hours of the order being placed. Your shipping cost is ALWAYS FREE regardless of the size of your order.

 

 

International (Outside of North America)

 

Flat Rate of $39.95 or FREE for orders over $300.00

 

Modern Hejab also ships to any destination in the World. Orders are shipped within 24 hours of the order being placed and usually takes between 7-12 business days to arrive at your destination. The cost of shipping is a flat rate of $39.95 or FREE if your total order is $300 or more.

It is highly unlikely that any customs shall be imposed on your order by your local government, however, please note that Modern Hejab is not responsible for any such fees, nor is Modern Hejab responsible for any delays that may occur due to this process.

 

 

Returns

 

Hassle Free Returns/Exchanges

 

We here at Modern Hejab understand that there are many reasons why our customers may choose to return or exchange an item. We would like to make your return experience as simple as possible. Any customer wishing to return an item to Modern Hejab within 14 days of the purchase may do so by simply contacting us here.

 

Once your request is received, we will provide you with detailed instructions on how to send the item(s) back to us. We would appreciate any customer wishing to return or exchange an item to provide us with the following details

 

1) The Order Number(s) related to the item(s) that you wish to return.

2) The Reason(s) why you wish to return the item(s).

3) Finally, what you wish to receive in exchange for the returned item(s), i.e. Store Credit, a different item (exchange), or refund.

 

Please note that if a refund is requested, we will gladly refund the total minus a 15% restocking fee.